📅 Booking
Bookings
Reservations of resources for a defined period.
Overview
A booking reserves one or more Resources for a specific period. Bookings connect users and customers to the resources they need, while Availability determines when those resources can be reserved.
How Bookings Work
The booking lifecycle is straightforward:
When a booking is confirmed, the selected resources become unavailable for the reserved period. Changes and cancellation follow the permissions and product workflow that created the booking.
Where This Concept Fits
Booking Ownership
Every booking belongs to one organization and is created by, or on behalf of, users or customers who are allowed to use the selected resources. The organization controls the locations, resources, rules, and visibility that apply to its bookings.
Resources and Duration
A booking can reserve one or more resources, such as desks, rooms, parking spaces, or equipment. Bookings use 15-minute intervals and can be made up to one year in advance. A single booking exists within one calendar day; a reservation that repeats across days is represented by a recurring booking group instead of one booking spanning multiple days.
Recurring Bookings
Recurring bookings group repeated daily bookings under one schedule. The group stores recurrence details such as frequency, interval, dates, and skipped dates. Marketplace subscriptions can create recurring booking cycles, but a subscription is the commercial agreement and the recurring bookings are the reservations it produces. See Subscriptions for the commercial model.
Team Bookings
In Skedular Teams, an authorized user can select a team when creating a booking. Skedular creates the required bookings for the team’s members, subject to resource availability and booking rules. Team membership changes affect future bookings and do not rewrite bookings that already exist.
Product Bookings
- Skedular Teams: Users generally select resources directly for private workplace bookings.
- Skedular Spaces: Customers usually select marketplace Products. The product and its Product Tags guide resource allocation behind the booking.
- Skedular Host: Guests book Places through a simplified workflow. The underlying resource is managed automatically.
Availability and Conflicts
Before a booking is confirmed, Skedular checks the selected resources and their availability. A confirmed booking makes those resources unavailable for the reserved period and prevents overlapping reservations for the same resource. See Availability for the scheduling model.
Cancellation
Cancellation ends the booking’s future resource entitlement according to the applicable product and organization rules. It is separate from any refund or accounting decision. Use the relevant product documentation for cancellation windows and refund behavior.
Product Differences
What Belongs to a Booking
Best Practices
- Reserve resources only for the time they are needed.
- Check availability before confirming a booking.
- Cancel bookings that are no longer required.
- Use recurring bookings for repeated reservations.
- Keep the people and resource details on a booking accurate.
Things to Know
- Every booking belongs to one organization.
- Bookings reserve one or more resources.
- Bookings use 15-minute intervals.
- Bookings can be made up to one year in advance.
- A single booking cannot span multiple calendar days.
- Multi-day reservations are represented by recurring booking groups.
- Products ultimately lead to resource bookings in marketplace workflows.
- Team bookings create bookings for team members.
Frequently Asked Questions
What is a booking?
A booking is a reservation of one or more resources for a defined period.
Can one booking reserve multiple resources?
Yes. A booking can include one or more resources when the workflow requires them together.
Can a booking span multiple days?
No. A single booking stays within one calendar day. Multi-day reservations use a recurring booking group.
What happens when I cancel a booking?
The booking’s future resource entitlement ends according to the applicable product and organization rules. Refunds, when relevant, are handled separately.
What is the difference between a booking and a subscription?
A booking reserves resources for a period. A subscription is a commercial agreement that can generate recurring bookings over multiple cycles.
How do recurring bookings work?
A recurring schedule groups repeated bookings and stores the recurrence dates, frequency, and exceptions together.
How do team bookings work?
An authorized user selects a team and resources. Skedular creates the required bookings for the team members, subject to availability and booking rules.